{"id":5762,"date":"2026-10-10T03:35:55","date_gmt":"2026-10-10T03:35:55","guid":{"rendered":"https:\/\/songthuongwater.com\/wp\/quyen-va-nghia-vu-cac-ben\/"},"modified":"2026-10-10T03:57:36","modified_gmt":"2026-10-10T03:57:36","slug":"quyen-va-nghia-vu-cac-ben","status":"publish","type":"page","link":"https:\/\/songthuongwater.com\/wp\/quyen-va-nghia-vu-cac-ben\/","title":{"rendered":"Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u00e1c b\u00ean"},"content":{"rendered":"<p>Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho c\u00e1c giao d\u1ecbch v\u00e0 d\u1ecbch v\u1ee5 do <strong>H\u1ed9 kinh doanh S\u00f4ng Th\u01b0\u01a1ng Water<\/strong> cung c\u1ea5p t\u1ea1i <strong>songthuongwater.com<\/strong>.<\/p>\n<h2>1. Quy\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng<\/h2>\n<p>Khi giao d\u1ecbch v\u1edbi S\u00f4ng Th\u01b0\u01a1ng Water, kh\u00e1ch h\u00e0ng c\u00f3 c\u00e1c quy\u1ec1n sau:<\/p>\n<ul>\n<li>\u0110\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m, l\u1ef1a ch\u1ecdn, gi\u00e1, ph\u00ed giao h\u00e0ng v\u00e0 \u0111i\u1ec1u ki\u1ec7n d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi quy\u1ebft \u0111\u1ecbnh mua.<\/li>\n<li>\u0110\u01b0\u1ee3c ki\u1ec3m tra gi\u1ecf h\u00e0ng, \u0111\u1ecba ch\u1ec9 v\u00e0 t\u1ed5ng thanh to\u00e1n; \u0111\u01b0\u1ee3c s\u1eeda th\u00f4ng tin tr\u01b0\u1edbc khi g\u1eedi \u0111\u01a1n.<\/li>\n<li>\u0110\u01b0\u1ee3c nh\u1eadn s\u1ea3n ph\u1ea9m, s\u1ed1 l\u01b0\u1ee3ng v\u00e0 d\u1ecbch v\u1ee5 \u0111\u00fang n\u1ed9i dung \u0111\u00e3 x\u00e1c nh\u1eadn.<\/li>\n<li>\u0110\u01b0\u1ee3c y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3, b\u1ea3o h\u00e0nh, \u0111\u1ed5i tr\u1ea3, ho\u00e0n ti\u1ec1n v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i theo \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<li>\u0110\u01b0\u1ee3c b\u1ea3o v\u1ec7 th\u00f4ng tin c\u00e1 nh\u00e2n v\u00e0 y\u00eau c\u1ea7u ki\u1ec3m tra, ch\u1ec9nh s\u1eeda d\u1eef li\u1ec7u theo <a href=\"\/wp\/chinh-sach-bao-mat\/\">ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt<\/a>.<\/li>\n<\/ul>\n<h2>2. Tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/h2>\n<p>\u0110\u1ec3 giao d\u1ecbch \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n \u0111\u00fang, kh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m:<\/p>\n<ul>\n<li>Cung c\u1ea5p ch\u00ednh x\u00e1c th\u00f4ng tin \u0111\u1eb7t h\u00e0ng v\u00e0 nh\u1eadn h\u00e0ng; b\u1ea3o v\u1ec7 t\u00e0i kho\u1ea3n v\u00e0 th\u00f4ng b\u00e1o cho c\u1eeda h\u00e0ng khi ph\u00e1t hi\u1ec7n truy c\u1eadp b\u1ea5t th\u01b0\u1eddng.<\/li>\n<li>Thanh to\u00e1n s\u1ed1 ti\u1ec1n \u0111\u00e3 x\u00e1c nh\u1eadn theo ph\u01b0\u01a1ng th\u1ee9c \u0111\u00e3 th\u1ed1ng nh\u1ea5t.<\/li>\n<li>Ki\u1ec3m tra ki\u1ec7n h\u00e0ng, s\u1ea3n ph\u1ea9m v\u00e0 ph\u1ee5 ki\u1ec7n; th\u00f4ng b\u00e1o s\u1edbm khi ph\u00e1t hi\u1ec7n sai l\u1ec7ch \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn.<\/li>\n<li>S\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m theo h\u01b0\u1edbng d\u1eabn v\u00e0 ph\u1ed1i h\u1ee3p cung c\u1ea5p th\u00f4ng tin c\u1ea7n thi\u1ebft khi x\u1eed l\u00fd giao nh\u1eadn, b\u1ea3o h\u00e0nh ho\u1eb7c khi\u1ebfu n\u1ea1i.<\/li>\n<li>Kh\u00f4ng gian l\u1eadn, gi\u1ea3 m\u1ea1o th\u00f4ng tin ho\u1eb7c s\u1eed d\u1ee5ng website cho ho\u1ea1t \u0111\u1ed9ng tr\u00e1i ph\u00e1p lu\u1eadt.<\/li>\n<\/ul>\n<h2>3. Quy\u1ec1n v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a S\u00f4ng Th\u01b0\u01a1ng Water<\/h2>\n<p>S\u00f4ng Th\u01b0\u01a1ng Water c\u00f3 th\u1ec3 y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng l\u00e0m r\u00f5 th\u00f4ng tin c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01a1n h\u00e0ng. Khi kh\u00f4ng th\u1ec3 x\u00e1c nh\u1eadn th\u00f4ng tin ho\u1eb7c c\u00f3 c\u0103n c\u1ee9 v\u1ec1 gian l\u1eadn, c\u1eeda h\u00e0ng th\u00f4ng b\u00e1o l\u00fd do v\u00e0 ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd. Kho\u1ea3n ti\u1ec1n \u0111\u00e3 thu cho ph\u1ea7n h\u00e0ng h\u00f3a ho\u1eb7c d\u1ecbch v\u1ee5 kh\u00f4ng cung c\u1ea5p \u0111\u01b0\u1ee3c ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1ed1i chi\u1ebfu v\u00e0 x\u1eed l\u00fd theo quy \u0111\u1ecbnh \u00e1p d\u1ee5ng.<\/p>\n<p>S\u00f4ng Th\u01b0\u01a1ng Water c\u00f3 tr\u00e1ch nhi\u1ec7m:<\/p>\n<ul>\n<li>C\u00f4ng khai th\u00f4ng tin s\u1ea3n ph\u1ea9m, gi\u00e1 v\u00e0 \u0111i\u1ec1u ki\u1ec7n b\u00e1n h\u00e0ng ch\u00ednh x\u00e1c; giao h\u00e0ng theo n\u1ed9i dung \u0111\u00e3 x\u00e1c nh\u1eadn.<\/li>\n<li>Th\u00f4ng b\u00e1o v\u00e0 nh\u1eadn s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc khi thay \u0111\u1ed5i s\u1ea3n ph\u1ea9m, gi\u00e1, l\u1ecbch giao ho\u1eb7c c\u00f4ng vi\u1ec7c k\u1ef9 thu\u1eadt.<\/li>\n<li>Cung c\u1ea5p ch\u1ee9ng t\u1eeb giao d\u1ecbch, th\u00f4ng tin b\u1ea3o h\u00e0nh v\u00e0 c\u00e1c ch\u1ee9ng t\u1eeb li\u00ean quan theo quy \u0111\u1ecbnh.<\/li>\n<li>Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd y\u00eau c\u1ea7u v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, ho\u00e0n ti\u1ec1n v\u00e0 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n qua c\u00e1c k\u00eanh li\u00ean h\u1ec7 \u0111\u00e3 c\u00f4ng b\u1ed1.<\/li>\n<li>Ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi l\u1ed7i thu\u1ed9c c\u1eeda h\u00e0ng; ph\u1ed1i h\u1ee3p v\u1edbi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ho\u1eb7c \u0111\u01a1n v\u1ecb b\u1ea3o h\u00e0nh \u0111\u1ec3 x\u1eed l\u00fd. C\u1eeda h\u00e0ng kh\u00f4ng bu\u1ed9c kh\u00e1ch h\u00e0ng t\u1ef1 gi\u1ea3i quy\u1ebft l\u1ed7i giao h\u00e0ng v\u1edbi b\u00ean v\u1eadn chuy\u1ec3n.<\/li>\n<\/ul>\n<h2>4. Thay \u0111\u1ed5i ch\u00ednh s\u00e1ch v\u00e0 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p<\/h2>\n<p>Ch\u00ednh s\u00e1ch m\u1edbi \u0111\u01b0\u1ee3c c\u00f4ng khai tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng. \u0110\u01a1n h\u00e0ng \u0111\u00e3 x\u00e1c nh\u1eadn \u0111\u01b0\u1ee3c x\u1eed l\u00fd theo n\u1ed9i dung giao d\u1ecbch v\u00e0 \u0111i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng t\u1ea1i th\u1eddi \u0111i\u1ec3m x\u00e1c nh\u1eadn; S\u00f4ng Th\u01b0\u01a1ng Water kh\u00f4ng t\u1ef1 \u00fd \u00e1p d\u1ee5ng thay \u0111\u1ed5i b\u1ea5t l\u1ee3i \u0111\u1ed1i v\u1edbi giao d\u1ecbch \u0111\u00e3 x\u00e1c nh\u1eadn.<\/p>\n<p>Hai b\u00ean \u01b0u ti\u00ean trao \u0111\u1ed5i \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 theo <a href=\"\/wp\/chinh-sach-tiep-nhan-va-giai-quyet-khieu-nai\/\">ch\u00ednh s\u00e1ch ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i<\/a>. Kh\u00e1ch h\u00e0ng v\u1eabn c\u00f3 quy\u1ec1n \u0111\u1ec1 ngh\u1ecb c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n h\u1ed7 tr\u1ee3 theo ph\u00e1p lu\u1eadt.<\/p>\n<p>Kh\u00e1ch h\u00e0ng c\u1ea7n h\u1ed7 tr\u1ee3 vui l\u00f2ng li\u00ean h\u1ec7 S\u00f4ng Th\u01b0\u01a1ng Water qua s\u1ed1 \u0111i\u1ec7n tho\u1ea1i <a href=\"tel:0961207797\">096 120 77 97<\/a> ho\u1eb7c email <a href=\"mailto:hkdsongthuongwater@gmail.com\">hkdsongthuongwater@gmail.com<\/a>. Khi li\u00ean h\u1ec7 v\u1ec1 \u0111\u01a1n h\u00e0ng, vui l\u00f2ng cung c\u1ea5p m\u00e3 \u0111\u01a1n v\u00e0 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u1eb7t h\u00e0ng \u0111\u1ec3 c\u1eeda h\u00e0ng \u0111\u1ed1i chi\u1ebfu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho c\u00e1c giao d\u1ecbch v\u00e0 d\u1ecbch v\u1ee5 do H\u1ed9 kinh doanh S\u00f4ng Th\u01b0\u01a1ng Water cung c\u1ea5p t\u1ea1i songthuongwater.com. 1. Quy\u1ec1n c\u1ee7a kh\u00e1ch h\u00e0ng Khi giao d\u1ecbch v\u1edbi S\u00f4ng Th\u01b0\u01a1ng Water, kh\u00e1ch h\u00e0ng c\u00f3 c\u00e1c quy\u1ec1n sau: \u0110\u01b0\u1ee3c cung c\u1ea5p th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m, l\u1ef1a ch\u1ecdn, gi\u00e1, ph\u00ed giao h\u00e0ng [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-stw-policy.php","meta":{"footnotes":""},"class_list":["post-5762","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/pages\/5762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/comments?post=5762"}],"version-history":[{"count":1,"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/pages\/5762\/revisions"}],"predecessor-version":[{"id":5770,"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/pages\/5762\/revisions\/5770"}],"wp:attachment":[{"href":"https:\/\/songthuongwater.com\/wp\/wp-json\/wp\/v2\/media?parent=5762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}